JUDGE'S COMMENTS - (Spoken at the Awards Ceremony)

Access for All Award

"Congratulations to the team at Hidelow House Cottages winning this category two years running.  This is an extremely impressive business that has been improving and developing since the owners started over 15 years ago.  They are always looking to improve their facilities and services and never sit on their laurels.  This is particularly evident with their accessibility where their attention to detail and commitment ensures that their guests enjoy excellent levels of service in very high quality facilities no matter what the disability."

Sustainable Tourism

"A double winner already tonight and winner of the Sustainability category for the second year running - so very well done again to Hidelow House. Green is a way of life at HidelowHouse Cottages.  Their dedicated commitment is clearly evident on their website, in their marketing and on site, earning them a Green Tourism Business Scheme Gold Award.  They constantly seek to improve, and an innovative approach ensures Hidelow continues to be an inspirational example of best practice in sustainable tourism."

Outstanding Customer Service Award

"Silver goes to Elaine Lewis of Hidelow House.  'Everyone should have an Elaine' is a regular comment from guests and colleagues.  The owners of Hidelow are very fortunate and regard Elaine as their greatest ambassador.

Many congratulations again from the team at BHMG marketing."